Benchmarking
General Information
| Name | Benchmarking |
| Abbreviation | BEN |
| Learning Cost | 60 |
| Playing Cost | 250 |
| Suggested Phases | 1,2,3 |
Engineers
| Mechanical Engineer | Industrial Design | System Engineer | Electrical Engineer | Production Engineer | Software Engineer |
|---|---|---|---|---|---|
| ✔ | ✔ | ✔ | ✔ | ✔ | ✔ |
Technique and Issue Views
| BusinessNeeds | Stakeholder | Stakeholder Needs | System Requirements | System Structure Architecture |
|---|---|---|---|---|
| ✔ | ✗ | ✔ | ✔ | ✔ |
| System Functional Architecture | Detail Hardware Design | Detail Service Design | Detail Software Design | Manufacturing Operations |
|---|---|---|---|---|
| ✔ | ✔ | ✔ | ✔ | ✔ |
Technique Traits
| Identify Stakeholders | Elicit Needs | Remove Ambiguity | Layman's Terms | Technical Terms | Teamworkings |
|---|---|---|---|---|---|
| 2 | 2 | 2 | 3 | 0 | 2 |
| Traceability | Prioritizing | Exploring Breadth | Inside the Box | Outside the box | V&V |
| 2 | 3 | 2 | 3 | 1 | 2 |
Verification and Validation
| Analysis | Calculus | Inspection | Demonstration | Test |
|---|---|---|---|---|
| ✔ | ✗ | ✗ | ✗ | ✗ |
Description
Originating in a technique to measure the precision of riffles, the idea behind benchmarking is that of comparing a performance against another to assess one’s own level. [1] Nowadays, in the benchmarking process, the performance of a product, service or process is measured against that considered “best in class”, or the best in the industry to identify opportunities for improvement. [2] By analysing the top performer one is competing against, it is possible to see what winning strategies they are implementing, what features are the most successful etc, therefore allowing for targeted improvements. Types of benchmarking include strategic benchmarking, process benchmarking, functional benchmarking, internal & external benchmarking, and international benchmarking.
